Dear Future or Current Wagepoint Community Member,
More than once, I’ve been asked — “Why did you get into payroll?”
It’s a fair question because this problem has been solved before and in a few different ways. But, personally, I wanted to do things differently.
Wagepoint is built just for small businesses and the bookkeepers and accountants who serve them. That goes for everything from product features and pricing to how we define our customer model — in a way that ensures our customers feel like Wagepoint is a friend who just happens to know a lot about payroll.
Unlike some of our competitors, we aren’t tempted to go “upmarket” and serve medium or large businesses because that would inevitably lead to sacrificing the needs of the small business. And that would go against our core mission.
Small businesses represent some of the most passionate, hardworking people we’ve met. For these folks, this isn’t just a job, it’s about life itself. This is what makes it easy and natural for us to champion them.
The same is true for their bookkeeper and accountant partners. After all, most of them are small businesses too.
Even now, thousands of customers later, we still feel like a small community. We hope you decide to work with us and join the party!
Shrad Rao, Founder of Wagepoint
JoJo Maltais,
Product Support Manager
Adam Penner
Product Support Specialist
Letitia Apolzan
Controller
Chief Executive Officer
Ben is driven by a simple mission: helping small businesses thrive through simplicity and customer-first thinking. A Chartered Accountant by training, he’s been hands-on running payroll and has led teams across the globe in both scrappy startups and large enterprises. He’s constantly searching for smarter, simpler ways to make teams and processes run better. When he’s not leading change at work, Ben is a dad of two who loves the outdoors and can usually be found tinkering with tech to make everyday life easier.
Chief Operating Officer
Neil thrives on turning big visions into seamless operations — the kind that keep a company like Wagepoint running smoothly while making payroll feel like a breeze. When he’s not optimizing workflows, you’ll find him coaching youth soccer or planning his next aviation adventure. Ask him about his love for scaling businesses — or his favourite airports — and watch his eyes light up.
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