7 Steps to Gain a Competitive Edge with Awesome Customer Service

Have you ever experienced really awesome customer service?

You’ll know if you have and it’s something worth remembering. Service can make all the difference when it comes to a customer’s experience and that positive experience could be the difference between them choosing you vs. your competitor.

How Do You Define Good Customer Service?

Why is ‘Good’ So Hard to Achieve?

For startups and small businesses, providing consistently great service is a smart and easy way to avoid competing on price against players with much deeper pockets.

There are 7 Steps to Achieve Consistently Good Customer Service, and you’ll find them in our guest post for Lesson.ly! Read the full post on improving customer service here: 7 Steps to Gain a Competitive Edge with Awesome Customer Service

Lesson.ly is an easy lesson builder that helps you build bite-size lessons on the topics that matter most and help you gain a competitive advantage in your business. It’s learning software made simple for smarter, more productive teams. Check out Lesson.ly’s exclusive offer for the Wagepoint community.

Written by Leena Thampan

Leena worked for some of the big guns in the media industry before deciding her true calling was to be the ultimate curator of our brand - this is our version of the story, of course. She spends her days cooking culinary masterpieces from all over the world. And if you are not really careful, she might just offer it to you.

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