Get ready for a simpler
and superior Wagepoint!

Improved efficiencies, a cleaner interface and new features. We’re taking payroll magic to the next level so you can get back to doing literally anything else faster.

Learn more below!

Get ready for a simpler and superior Wagepoint!

Improved efficiencies, a cleaner interface and new features. We’re taking payroll magic to the next level so you can get back to doing literally anything else faster.

Learn more below!

Awesome vs. Awesome-r

(yeah that’s a word!)

All the features you already love, and then some.

Wagepoint 1.0

Wagepoint 2.0

Pricing model

Per payroll

Onboarding

Setup process (company and employee)
  • Unassisted set up
  • Manual employee onboarding
Instant bank verification
Powered by Yodlee
Powered by Plaid
Manual bank verification
  • Requires micro-deposit
  • Account validation form requires physical signature
  • Requires micro-deposit
  • Account validation form can be e-signed

Payroll

Extra (Off-cycle) payrolls

Available
Enhanced

Payroll schedule

Unavailable
New feature!

Auto-run

Available

Enhanced!

Adjustments
Support required
Self-managed

Reporting

Filtering capabilities
Limited
Enhanced
Reports

New report types!

  • Earnings
  • Deductions
  • Benefits

Automated calculations

Employer Health Tax (EHT)

ON EHT available
Newly added!
  • BC EHT
Comprehensive income, deduction
and benefits codes
Available
  • Enhanced
  • Plus, ability to create custom
    codes
Available

Enhanced

  • More options to choose from
Minimum provincial overtime (OT)
NB and NL rates do not update
automatically with new legislation
NB and NL OT can be calculated
using the provincial overtime
wage rate
Effective dating for mid-cycle changes
Unavailable
New feature!

Employee (EE) management

Bulk assignments
(job titles, departments, etc.)
Unavailable
New feature!

Employee status (on-leave or termination)

Terminate only
Terminate or place on leave
Federal and provincial TD1 claim codes
Only employers can make changes
Employee-managed via
Employee Self-onboarding
Paystub memos
Available
Enhanced

User experience and preferences

Interface (app, dashboard and reports)
Simple
Modern and intuitive

Support

Email support. 
Submit a ticket via the app.

Live messaging support. 
Chat with an agent via the app.

Email notifications
Standard
Customized
  • Limited roles
  • Changes require Support
  • Customizable roles and permissions
  • Make changes yourself!
Instant client account connection
Unavailable

via Company ID or email

View client’s company-specific
payroll calendar
Unavailable
New feature!
Feature spotlight

The same Wagepoint you’ve grown to love,
packed with improved features and capabilities.

Your onboarding, your way: Introducing Guided Set Up and Employee Self-Onboarding!

Experience effortless guided onboarding with easy-to-follow prompts every step of the way. Got new hires? Let them take the wheel with our employee self-onboarding feature and enter their basic information (incl. personal info, banking details and tax forms), freeing up even more of your time!
“Effective Dating” lets you implement changes immediately, eliminating any need to wait until the next pay cycle or government-specified date.
With Effective Dating, rest assured that everyone will get paid the right amount at the right time, even amidst changes or updates. Simply indicate when a change should take effect, and let us handle the heavy lifting for you, ensuring smooth and timely payments without any worries on your end.

Changes/updates include:

  • Mid-cycle hires, rates, status and terminations
  • Remittance frequency
  • Business number
  • Tax rates

Step into a new era of organization with our all-new generated Payroll Schedule.

Say goodbye to missed deadlines! Benefit from our in-app payroll calendar, which includes processing deadlines, considers bank holidays, and accommodates changed pay dates seamlessly. Just specify your cycle start, end, and pay dates, and let us handle the rest hassle-free.
  • Get a bird’s eye view of:
    • Payroll processing deadlines
    • Pay periods
    • Pay dates
    • Forecasted vs actual pay dates
  • Automatically loads after creating a pay group. All dates will be populated year after year.
Now you can decide how we should calculate stat holiday pay for you.

Calculate stat holiday pay and ensure compliance, your way! We’ve added the Daily Wage to our roster of methods to simplify stat pay even more. Just indicate which you prefer and the holidays you observe, and we’ll take care of the rest. The best part? We’ll remember it year after year, freeing you up time to focus on what you love most.

  • Choose your method (Daily Wage (NEW!) or Federal (1/20)) and we’ll load the holidays into your schedule once and remember your choice forever.
  • Load the holidays into your calendar once and we’ll remember your settings forever.
Put yourself in the driver’s seat and choose your own roles and permissions.
Be in control when it comes to roles and permissions, custom-tailored to perfectly fit your business needs. While we’ll always be here to provide unwavering support, we’re passing you the baton, so you can confidently take the reins and steer your business to success.
  • Transfer ownership, manage administrators, authorized signatories and report administrators with ease.
  • Adjust default permissions for your roles.
A redesigned and improved Partner Dashboard makes managing your firm and clients a breeze.

Stay on top of your clients’ payroll with ease – it’s accrual world, and we’ve got your back 😉. Benefit from viewing your clients’ payroll schedule and accessing invoices hassle-free. Enhance collaboration by connecting directly with your clients or letting them connect with you effortlessly using unique Company IDs and emails.

Wagepoint FAQs

Got questions? We’ve got answers.

General Partner

That’s great! All current customers will be upgraded to the new platform before the end of 2024. Don’t worry, there will be a lot of communications leading up to the upgrade to ensure a seamless process. Be sure to check your email! 

Absolutely! Taking a course through the Wagepoint Academy is a great way to see the new product in action and learn how to use it. We’ve also lined up webinars to showcase new features just for you. Stay tuned!

You’ll be able to connect with our friendly Canadian payroll specialists by sending an email to support@wagepoint.com. Our knowledge base library will also be available for additional support and information. Another option is phone support at 1-877-757-2272, but we recommend emailing in your question for a quicker response.

Great question! We've put together a handy guide that covers exactly what data imports into Wagepoint 2.0 and the few new items we'll need from you to get everything set up.
Nope. If you’re already verified, you’ll be good to go in 2.0.
It won’t impact it at all! We'll import all your data, including the necessary details for T4s in 2.0 so you'll be able to create them without any issues.
Yes. While we'll be transferring YTD data for T4 purposes, per pay period data required for ROEs will not be carried over. If you opt not to process ROEs upon your upgrade to 2.0, you may need to manually edit ROEs in the new application if/when you need them.

There is no fee for the upgrade itself. However, part of the upgrade includes moving to a new monthly subscription plan.

Running a small business is tough work and we simply want to make your life even easier. That’s why we’ve put in the grunt work to give you a simpler and enhanced payroll experience. Check out our new and improved features!

No worries! You can check out our dedicated 2.0 upgrade resources or you can send in your message to support@wagepoint.com and someone from our team will reach out to you.

That’s great! The upgrade to 2.0 later this year. Be sure to watch your email for a notice that you can begin moving over. You’ll be able to choose which clients to upgrade and when with the simple click of a button.

Currently, you have two options for new payroll clients:

  1. Add new customers to Wagepoint 2.0, and keep your existing customers in 1.0 until you can upgrade.
  2. Continue adding new customers in Wagepoint 1.0, and upgrade all of your clients, at the same time, when it's available.

Absolutely! Taking a course through the Wagepoint Academy is a great way to see the new product in action and learn how to use it. We’ve also lined up webinars to showcase new features just for you. Stay tuned!

The first step is upgrading your partner account to 2.0 (the upgrade is coming after Q1 of this year). Once you’re set up, you'll have two options: either move your clients yourself, or let them upgrade themselves. 

If you choose to upgrade clients yourself, you can begin the process in the current version of Wagepoint on your client list.

No, but you can invite them to create their account. You can add your client within your partner dashboard, then your client will receive an email to complete their registration details and accept your invitation. Once everything is done, you will have access to your client’s account according to your role permission settings.

In order to protect sensitive information, by default, you won’t be able to access all details in the Banking and Account verification tabs in your client’s account. This will prevent you from completing the account setup process on their behalf. 

If your client would like to provide full access to these tabs so that you can complete the Account setup process on their behalf, please ask them to follow the steps here. In this case, be mindful that you may still need to gather details from your client (such as their banking and company information) and/or require their signature to complete the process.

Yes. Once the upgrade to 2.0 for current customers is available (after Q1 of this year), you'll be able to choose to let all your clients upgrade themselves all at once, or pick and choose who will upgrade themselves.

Yes. As part of the onboarding flow, your client will be notified that they have a new Wagepoint 2.0 to log in to.

Your client will simply appear in your new Wagepoint 2.0 dashboard after they’ve finished their upgrade.
Yes, they’re automatically added but they won’t get access until they create a password. You can choose to send them an invite to do so when you feel it’s the right time for them to access 2.0.
Great question! We've put together a handy guide that covers exactly what data imports into Wagepoint 2.0 and the few new items we'll need from you to get everything set up.
Yup! You’ll be able to run payroll in 2.0 once your clients are upgraded. For those who have not upgraded, you’ll still be able to run payroll in 1.0. Both systems will be available.

The account setup process must be completed before you can run payroll in your clients account. Please guide your client through the account setup process, or follow the steps here to have your client give you permission to do this on their behalf.

Before you can run payroll, you’ll also need to onboard any employees and contractors as well as review their payroll settings (such as income, deduction, and benefit codes, source deductions, and Workers’ compensation).

We have no immediate plans for turning off access to 1.0. Rest assured we’ll definitely let you know ahead of time so that everyone can plan accordingly.

Please note: Once a client upgrades, they will no longer be able to run payroll in 1.0 but they will be able to access reports and generate ROEs.

There is no fee for the upgrade itself. However, part of the upgrade includes moving your small business clients to a new monthly subscription plan.

No worries! Just send in your message to support@wagepoint.com and someone from our team will reach out to you.

You were meant to do other things.
Let's make that happen.

No credit card required.