Small Business

Savvy business owners know it costs 5x – 6x the amount to acquire a new customer than to retain an existing one. This rings true for hiring and employee retention as well. A report by the Center of American Progress found the average cost to replace an employee varies from 16% up to 213% depending on […]

What is a Record Of Employment (ROE)? An ROE is used by Service Canada to determine if a person is eligible to receive Employment Insurance (EI) benefits. It details the insurable earnings collected by your employees during their time with your business. The system is designed to help regulate what the payout will be and […]

There is no question that payroll is one of the most important aspects of a construction business that needs to be managed effectively. The sheer size of construction projects, as well as a slew of tax regulations, make construction payroll a complex process. Plus, with a large workforce, payroll can be time-consuming and stressful. A […]

Have you ever developed a human resource process as a band-aid to a larger issue? Do you breathe a sigh of relief after every payday because you managed to pay your team correctly and on time? HR problems plague companies of all sizes, from brand new startups to Fortune 100 organizations However, they should not […]

This post is intended for Canadian Payroll Customers. The US version can be found here.  Your employees are vital to your business. So is having a fast, friendly and simple way to pay these employees. Wagepoint is committed to being as business- and human-friendly as possible. We’ve designed our software to be an open book […]

You’re faced with a challenging task. It feels like climbing Mount Everest, blindfolded. Meet Ashley — she’s an employee at B Players Inc., a classic case of underperformance. She’s neither reaching her goals nor getting the job done. Let’s be honest, with her poor performance she’s a time suck for you as a manager and […]

The use of artificial intelligence (AI) is spreading like wildfire. Not because it’s state-of-the-art technology, but because it comes with plenty of valuable benefits. Adopting AI goes far beyond following a trend that boosts your business for a while before a new trend comes along. AI is here to stay, and it’s only going to […]

There are many reasons why you might want to change small business payroll providers. Your current solution might not be as automated as you like or you might not be feeling the love from customer support. (We hope that never happens with Wagepoint. If you’re ever feeling “unloved” — let us know cuz that shouldn’t […]

Transparency in the workplace is both a mantra and a model. While it’s true that transparency has become a bit of a buzzword, when actually put into practice it can have a real impact on your business’s bottom line. Namely better communication, ideation, engagement, and loyalty. We’re talking about real transparency here – not just […]

If you’re a growing small business, chances are you’ll have to hire an employee at some point. No matter what job they’ll be hired for, as an employer, you have to be prepared with a game plan to find and secure the best talent in the most efficient way. After all, hiring can be more […]

“Empowering” employees sounds like a phony recruitment tactic. How is a business supposed to make employees feel inspired? It doesn’t seem very realistic. But at its core, employee empowerment is simply the practice of giving employees the autonomy to make decisions on matters related to their work. The concept stems from the notion that when authority and […]

Businesses today come in all shapes and sizes… Some are brick-and-mortar organizations, with everyone working in-house. Others employ remote workers from all over the world. But regardless of how your business operates, it’s imperative that you communicate clearly… manage workers, projects, and routine tasks effectively… and keep everything organized and running smoothly. For that, you need […]

As a small business owner, you likely wear many hats. In an average day, you may serve as a clerk, a customer service liaison, a marketer, an analyst, and even an accountant. With so much to do and so little time, it’s often hard to devote enough energy to any one task — and that […]

Your employees are stressed. And it has nothing to do with the work you’re giving them or the office politics or whose cubicle is 2 inches bigger than anyone else’s. Well, okay, that last one may be causing some additional stress… But the truth is financial stress is on the rise, and there’s no way […]

Ever heard the song with the lyrics, “Potato, potahto, tomato, tomahto”? While many people think accountants and bookkeepers are almost the same, the truth is accountants and bookkeepers are each different types of financial professionals. Learn more about these differences, the roles they play and how they can help your small business. 1. Accountants and […]