People Management

To streamline the many resources available to help small business owners, we launched an exciting new series called “Ask an Expert.” Through the series, I get the privilege of interviewing industry experts to share their advice, education, advisory skills and experiences with small business owners alike. Shaping tomorrow’s entrepreneurs with Tanya Hilts, CPB. Recently, I […]

There’s no denying that “busy season” can get… well, busy. And stressful. From needing to meet certain goals to attending back-to-back meetings, it’s easy to forget to take care of ourselves and maintain mental peace. If there’s something this past year has taught us, it’s the importance of our health and well-being and how it affects […]

Wagepoint has always been a remote company. From day one, we’ve been challenged with being a great place to work while being far apart from each other. It’s not an easy feat — especially when the love is real for all of our team members. Here are five tools and programs we implemented to motivate […]

Not all career paths follow a straight line. Wagepoint’s Chief Product Officer (CPO), Leena Thampan, knows exactly what that’s all about — considering she was named one of Canada’s 50 Best Executives by the Globe and Mail. That’s quite an impressive feat for someone with zero tech background! Leena sat down with Candace Sampson, host of […]

On the Western side of the world, we’re taught to have an individualistic mindset — “How can I maximize my happiness?” People in the East are taught to have a collective mindset — “How can we maximize our happiness?” This change in perspective is slight. But, makes all the difference, especially when you are building culture remotely. Wagepoint […]

Contrary to popular belief, productivity doesn’t decrease when your team is remote. Leading a team that is geographically agnostic can result in business success — you just have to do it correctly and you have to do it well. Wagepoint CEO Shrad Rao, recently sat down with the hosts of Float or Founder Samantha Lloyd and […]

Empowering your employees to perform at their best is a key aspect of your role as a manager. It ensures that the company, with the collective effort of its employees, achieves its short-term and long-term goals. However, employee management is not as straightforward as it sounds. To be an effective leader, you’ll need to develop […]

In a recent report, Jim Clifton, Chairman and CEO of Gallup said, “The single best activity for any team leader to deliver is not employee satisfaction, but rather employee development.” The same report also found that for employees to be engaged at work, four needs must be met: Basic needs: “I have everything I need […]

The problem for small business owners isn’t finding talent — it’s finding the right type of talent. No matter which type of worker you choose, be sure not to misclassify them. The repercussions can be costly.

Collecting employee feedback is crucial for the growth of any organization as employees are the biggest asset of every organization. Knowing that their feedback is taken into serious consideration makes employees feel valued. On the flip side, receiving constructive feedback also helps decrease employee turnover rates. Here are 4 useful methods for gathering employee feedback. […]

As more businesses realize the importance of learning and development (L&D) for staying relevant in today’s competitive environment, small businesses are faced with a unique challenge. While larger enterprises have little restraint when it comes to investing in employee training, smaller businesses are tied by bootstrap budgets and infrastructure-related challenges if they want to deploy […]

Savvy business owners know it costs 5x – 6x the amount to acquire a new customer than to retain an existing one. This rings true for hiring and employee retention as well. A report by the Center of American Progress found the average cost to replace an employee varies from 16% up to 213% depending on […]

You’re faced with a challenging task. It feels like climbing Mount Everest, blindfolded. Meet Ashley — she’s an employee at B Players Inc., a classic case of underperformance. She’s neither reaching her goals nor getting the job done. Let’s be honest, with her poor performance she’s a time suck for you as a manager and […]

A good sales team is one that is persuasive, effective, and above all, efficient. Having the soft skills to close a deal is paramount. But, it’s also important that a salesperson has the tools to prioritize, nurture, and in some cases, move on from as many leads as possible. That’s where automation comes in. In […]

Transparency in the workplace is both a mantra and a model. While it’s true that transparency has become a bit of a buzzword, when actually put into practice it can have a real impact on your business’s bottom line. Namely better communication, ideation, engagement, and loyalty. We’re talking about real transparency here – not just […]